Most organisations don't fail for lack of purpose. They fail because their processes are unclear, their systems are outdated, and too much good work leaks through the cracks in between. That's the gap I work in.
Three contexts taught me the same lesson from different angles: high-volume retail claims at IKEA through to Senior Resolution Generalist, governance crisis management at IFM-SEI in Brussels where I was elected Vice President during the 2023 collapse, and national training delivery at Nuoret Kotkat where I coordinate Savo regional operations and the STEA grant pipeline.
On the side I run Impact Node, a builder-operator studio, and I'm shipping Vantnod — AI-first accounting for European SMEs, EU-ready by architecture. I use AI as genuine leverage, not as a trend. I take responsibility beyond my title. I'd rather run the thing than describe it.